Shipping Policy

Where we ship

We currently ship within the United States only. [PLACEHOLDER: confirm whether PO boxes and APO/FPO addresses are supported.]

Processing time

We process and ship most orders within [PLACEHOLDER: X] business days. Orders placed on weekends or holidays are processed the next business day.

Shipping methods, cost & free shipping

We offer [PLACEHOLDER: shipping method(s)]. Shipping cost is calculated and shown at checkout based on your order and destination.

Estimated delivery times

Once your order ships, typical transit time is [PLACEHOLDER: X–Y] business days with [PLACEHOLDER: carrier(s)]. Delivery windows are estimates, not guarantees — actual timing depends on the carrier and your location.

Order tracking

When your order ships, we’ll email you a tracking number. You can also look up your order anytime at Track your order.

Subscription shipments

If you’re on a Subscribe & Save plan, your shipments go out automatically on your renewal cadence. You can skip a shipment, change the frequency, or pause anytime in Your Account → My Subscriptions. See our Subscription Terms for the full details.

Delays, lost & undeliverable packages

Carriers can occasionally run late, especially during busy periods or weather events. If your tracking hasn’t updated or your package seems lost, contact us at help@optibelly.com and we’ll help track it down. If a package is returned to us as undeliverable (for example, an incorrect or incomplete address), we’ll reach out to arrange reshipment or a refund. [PLACEHOLDER: confirm whether reshipment of an undeliverable package incurs a fee.]

Contact us

Questions about shipping? Reach us at help@optibelly.com or by mail at [PLACEHOLDER: OptiBelly mailing address].